Privacy policy

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

Terms of use

The use of this website is at your own risk. We do not assume any liability for the published contributions, offers, services and services with regard to correctness, completeness and functionality. The selection of the information provided on this website was made by Franks Online & Verlags GmbH with the greatest possible care. Nevertheless, no responsibility can be assumed for the topicality, correctness and completeness of the information and data provided. Liability claims against Franks Online & Verlags GmbH or the creators of the information provided or the persons responsible for this website for damages of a material or immaterial nature based on incorrect or incomplete information and data are excluded, except in cases of intent or gross negligence.

Link Policy

In the case of links to other online offers, we assume no liability whatsoever for the content, functionality and availability of the linked website(s). This also applies to all other direct or indirect references or links to external internet offers.

Copyright / Trademark protection

All accessible contents of this website are protected by copyright. Layout, texts, images, graphics, sound, animations and videos (in short "contents") are subject to copyright, trademark protection and other intellectual property rights. The content may not be copied, distributed, modified or made available to third parties for commercial purposes. Any use, in particular storage in databases, reproduction, distribution, editing and any form of commercial use as well as disclosure to third parties - even in parts or in revised form - without the consent of the operator or the author is prohibited.

Cookies

Our website uses so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called "session cookies". They are automatically deleted after the end of your visit. Some cookies remain stored on your terminal device until you delete them.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or generally and activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this website may be limited. You can find more information about cookies here.

On the "Your Online Choices" page you can see which marketing trackers are active in your browser. You have the option to deactivate the services. Please note that the services are not only blocked for our offer but generally for the device you are using. If you use several browsers, you must deactivate the services for each browser.

Server log files

As part of the operation of the pages, information that your browser automatically transmits to us is stored in so-called server log files.

These are, among others: Browser type and browser version, operating system, referrer URL, host name of the accessing computer, time of the server request, among others.

This data cannot be assigned to specific persons. This data is not merged with other data sources. We reserve the right to check this data retrospectively if we become aware of concrete indications of illegal use.

Web analytics - Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses so-called "cookies". These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

IP anonymisation

We have activated the IP anonymisation function on this website. This means that your IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Browser plugin

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. In addition, you can prevent the collection of the data generated by the cookie and related to your use of the website (incl. your IP address) to Google as well as the processing of this data by Google by downloading and installing the browser plugin available under the following link:
You can find more information on the handling of user data at Google Analytics in the
Privacy policy of Google:

Order data processing

We have concluded an order data processing contract with Google and fully implement the strict requirements of the data protection authorities when using Google Analytics.

Demographic characteristics in Google Analytics

This website uses the "demographic characteristics" function of Google Analytics. This allows reports to be generated that contain statements about the age, gender and interests of site visitors. This data comes from interest-based advertising from Google as well as visitor data from third-party providers. This data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as shown in the item "Objection to data collection".

YouTube

Our website uses plugins from the YouTube site operated by Google. The operator of the pages is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. When you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. This tells the YouTube server which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account.
For more information on the handling of user data, please see YouTube's privacy policy at:

Affiliate program Amazon

franks-travelbox.com is a participant in the Amazon EU affiliate program, which is designed to provide a means for sites to earn advertising fees by placing ads and links to Amazon.com.

Affiliate programme booking.com

We participate in the booking.com affiliate programme. Booking masks, text links and other advertising media are integrated on our pages, where we can receive advertising reimbursement via transactions, for example hotel bookings. For more information on the use of data by booking.com, please see booking.com's privacy policy.

Your rights

You are generally entitled to the rights of information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or that your data protection rights have been violated in any other way, you can complain to the supervisory authority. In Austria, this is the data protection authority.

Contact us

If you contact us using the form on the website or by e-mail, the data you provide will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We do not pass on this data without your consent.

You can reach us at the following contact details:

Franks Online & Verlags GmbH
Karl-Popper-Strasse 22, 1100 Vienna
EMail: office@franks-travelbox.com